Salesforce integrates Anthropic Claude 3 models via Amazon Bedrock
Action Required
Salesforce customers can now leverage state-of-the-art AI models to improve their CRM applications and drive greater business value.
AI Impact Summary
Salesforce is expanding its AI capabilities by integrating Anthropic's Claude models through Amazon Bedrock. This allows Salesforce customers to leverage Claude's advanced features, including improved accuracy and reduced hallucination, within their existing Einstein applications and custom AI experiences. This partnership provides greater flexibility and choice for Salesforce customers seeking to tailor their CRM applications to specific needs across various industries.
Affected Systems
- Date
- Date not specified
- Change type
- capability
- Severity
- medium