Amazon Quick integrates with New Relic AI agents for incident investigation

AI Impact Summary

Amazon Quick now seamlessly integrates with New Relic’s AI agents, providing on-call engineers with a unified workflow for incident investigation. By leveraging the New Relic Model Context Protocol (MCP), engineers can directly query observability data – including alerts, user impact, and NRQL queries – within Quick to generate root cause analyses and create tasks. This integration dramatically reduces the time spent correlating data across different systems, streamlining the troubleshooting process.