CriticalIncident
Claude.ai unavailable and elevated errors on the API — incident 17:34–18:52 UTC
AI Impact Summary
Claude.ai experienced a major incident impacting all services between 17:34–18:52 UTC, resulting in elevated API errors. The incident was triggered by monitoring, indicating a proactive response to maintain service availability. This outage highlights the importance of robust monitoring and rapid incident response for critical AI services, and the potential for disruptions to impact dependent applications.
Claude.ai unavailable and elevated errors on the API — incident 17:34–18:52 UTC
Affected Systems
Claude API
Business Impact
Users experienced errors and disruptions accessing the Claude.ai API during the incident, potentially impacting applications relying on this service.
- Date
- Date not specified
- Change type
- incident
- Severity
- critical